Billige billetter |
De billige billetter som Ryanair udbød til salg i 2009 har givet anledning til kritik og efterfølgende reaktion fra Ryanair - De billige billetter var måske ikke helt så billige alligevel
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Den danske ombudsmand, mente at Ryanair skulle skrive om gebyr ved anvendelse af kreditkort i stedet for debitkort. Kunder, der anvendte Visa, Mastercard, Diners, American Express etc. blev pålagt gebyr på kr. 5. Det var gratis at betale med debitkort
Teksten fra Ryanairs hjemmeside
This advert promoted a seat sale to Danish consumers, with fares starting from DKK79 one way. Thousands of Danish consumers availed of Ryanair’s incredibly low prices and those who paid for their tickets using Ryanair’s free of charge payment option (Visa Electron) were able to avail of the advertised price.
Those passengers who paid with a different credit card chose to pay a small fee of €5. Te Danish Consumer Ombudsman in subsequent correspondence has claimed that Ryanair should have advertised a higher fare which would include this handling fee, thereby overstating Ryanair’s lowest fare and misleading consumers in advertised prices.
Læs mere
http://www.ryanair.com/da/news/ryanair-kraever-forbrugerombudsmanden-fjernet
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